Project Manager, Operations
Houston, TX
Full Time
Experienced
Project Manager, Operations
Houston, TX
Houston, TX
At Spruce Power, we are focused on delivering a seamless customer experience while scaling a complex, service-driven business. We are looking for a Project Manager who thrives in fast-paced environments and enjoys bringing structure, clarity, and follow-through to operational priorities.
This role is ideal for someone who is highly organized, action-oriented, and comfortable working across teams to move initiatives forward. You will partner closely with Operations leaders to drive projects that improve how we serve customers and run our day-to-day business, with occasional coordination across supporting teams such as Finance, Legal, and Technology.
Reporting to the Director of Strategic Operations, this position plays a key role in ensuring priorities are clearly defined, well-coordinated, and successfully executed.
****This role is not remote
Key responsibilities include:
What You Will Do
Drive Project Execution
- Lead day-to-day execution of operational projects from kickoff through completion
- Translate goals into clear plans, timelines, and next steps
- Track progress, follow up on action items, and ensure deadlines are met
- Identify risks early and help keep projects on track
Coordinate Across Teams
- Work closely with Operations, Finance, Legal, and other internal partners
- Ensure alignment on priorities, roles, and deliverables
- Facilitate meetings and keep stakeholders informed with clear updates
- Help remove roadblocks and keep momentum moving
- Partner with Operations leaders to define problem statements, success metrics, and implementation plans for process and system changes
Support Operational Improvements
- Identify opportunities to improve workflows, coordination, and efficiency
- Assist in documenting processes and supporting implementation of changes
- Help ensure new processes are adopted and sustained by the team
- Contribute to communication and change management efforts
Leverage Data to Drive Decisions
- Analyze operational data to inform project planning, prioritization, and execution
- Build clear, structured views of project progress and operational metrics
- Create simple dashboards or visualizations to support stakeholder alignment
- Highlight trends, gaps, and opportunities for improvement
Strengthen Day-to-Day Operations
- Support initiatives across customer experience, field operations, and billing workflows
- Help bring structure and consistency to how work gets done
- Contribute to a culture of accountability and continuous improvement
Qualifications
- 3 to 6 years of experience in project coordination, operations, or a similar role
- Strong organizational and execution skills; consistently drives follow-through and meets commitments across multiple stakeholders
- Proven ability to follow through and drive work to completion
- Comfortable operating in a fast-moving environment with evolving priorities
- Ability to use data to drive insights, influence decisions, and measure the impact of operational changes
- Excellent communication and facilitation skills, including running structured meetings and delivering concise written and verbal updates
- Experience with project and work management tools (e.g., Asana, Smartsheet, or similar) and comfortable learning new systems in a fully cloud-based environment
- Strong Excel skills (e.g., lookups, pivots, basic modeling) and solid PowerPoint or equivalent presentation skills
- Familiarity with CRM (Salesforce, ServiceNow, etc.) or operational systems is helpful but not required; familiarity with SiteTracker is a plus
Education
Bachelor's degree preferred. PMP Certification is a plus but not required.
Benefits
Spruce Power offers competitive benefits and a collaborative, purpose-driven, high-energy culture.
Equal Opportunity Employer
We value a diverse work environment. Spruce Power is an equal opportunity employer and hires without consideration to race, religion, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
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